Privacy Policy:

Effective Date:[ 1st. January, 2016 ]

Softlab Solutions (“Company,” “we,” “our,” or “us”) is committed to maintaining a robust privacy policy to protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide through our website at www.softlabsolution.com, and helps you make informed decisions when using our services.

1. Information Collection and Use

When you use our services or submit information via forms on our website, we may collect the following personal information:

  • Full Name (First and Last)

  • Email Address

  • Phone Number

  • Company Name

  • Project Requirements

  • Communication IDs (e.g., Teams, Google Meet, Zoom)

 

By submitting this information, you authorize us to store, collect, and use it in accordance with this Privacy Policy.

We use this information to:

  • Respond to inquiries and project requests

  • Provide technical support

  • Communicate updates or promotional offers

  • Improve the functionality and performance of our services

We may use both persistent and session cookies to enhance your browsing experience. Session cookies expire once you close your browser, while persistent cookies remain until manually deleted.

2. User Content

“User Content” refers to any content or information a user submits to the Site or Services. This may include contact information, messages, project details, or communication preferences.

You are solely responsible for your User Content and any consequences that may result from posting it. By submitting content, you affirm that:

  • You own or have the necessary rights to the content

  • It does not violate our Acceptable Use Policy

  • It is accurate and lawful

We reserve the right to remove User Content at our discretion and are not obligated to back up or retain any submitted material.

3. Sharing of Personal Information

Softlab Solutions does not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share it with trusted vendors or subcontractors who support our operations (e.g., email service providers), strictly for service delivery purposes and in compliance with this policy.

4. Acceptable Use Policy

You agree not to use the Site or Services to:

  • Violate intellectual property or privacy rights

  • Upload or distribute harmful content or malware

  • Send unsolicited marketing or spam

  • Collect data from users without consent

  • Disrupt network integrity or security

  • Attempt unauthorized access to our systems

  • Impersonate individuals or entities

  • Engage in any unlawful or harmful activity

We may investigate and take appropriate legal or administrative action against violations, including removal of content or termination of service access.

5. User Content Privacy

We reserve the right (but not the obligation) to monitor, review, or remove any User Content that violates this Privacy Policy or creates potential liability. We may also report violations to legal authorities if deemed necessary.

6. Policy Updates

Softlab Solutions reserves the right to revise this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We recommend you periodically review this page to stay informed.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📩 Email: contact@softlabsolution.com
🌍 Website: www.softlabsolution.com